Mobile Services

Managed Mobility Services and Enterprise Mobile Consulting

BitSherpa is an independent enterprise mobile management consultant with no carrier affiliations. We bring structure to your wireless environment: expense management, device lifecycle, carrier optimization, and IoT connectivity.

Wireless Services

Carrier evaluation, plan optimization, and contract negotiation across major and regional providers. We make sure your wireless agreements match actual usage and business needs.

Wireless Expense Management

Full visibility into wireless spend with detailed analytics to identify waste, optimize rate plans, consolidate billing, and eliminate unnecessary charges across your fleet.

Mobile Device Procurement and Staging

Sourcing, staging, configuration, and delivery of devices built to your organization's standards. We handle vendor coordination so your team gets devices ready to deploy.

Mobile Device Lifecycle Management

Full lifecycle tracking from deployment through refresh, including upgrades, repairs, warranty claims, and decommissioning. Every device accounted for at every stage.

IoT Solutions

IoT Solutions

Connectivity and management for IoT and M2M devices, including fleet tracking, environmental sensors, embedded cellular, and purpose-built data plans for connected assets.

Help Desk Support

Responsive support for device issues, activations, troubleshooting, and user onboarding. A single point of contact so your IT team can focus on higher-priority initiatives.

Ready to simplify your mobile operations?

Let BitSherpa bring structure and savings to your wireless environment.

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FAQ

Frequently Asked Questions

How does an independent mobile consultant reduce wireless costs? We audit your current carrier contracts, usage patterns, and device inventory to find savings.

We audit your current carrier contracts, usage patterns, and device inventory to find savings. By benchmarking your rates against market pricing and negotiating with carriers on your behalf, we typically reduce enterprise mobile spend by 20 to 40 percent without changing providers or disrupting service. Our guidance comes from rate comparison data, not carrier incentives.

Do you support both BYOD and corporate-liable device programs? Program design and optimization for bring-your-own-device and corporate-liable environments.

Yes. We help organizations design and optimize mobile programs for both bring-your-own-device and corporate-liable environments, including hybrid models. Our advisory covers device lifecycle management, MDM platform selection, policy development, and carrier plan optimization tailored to your program structure.

Which mobile carriers do you work with? We work with all major carriers including AT&T, Verizon, and T-Mobile, as well as regional and MVNO providers.

We work with all major carriers including AT&T, Verizon, and T-Mobile, as well as regional and MVNO providers. We take the same vendor-agnostic approach with MDM and mobility management platforms, so the evaluation comes down to fit and value.

What does a mobile services audit include? A mobile audit reviews your current contracts, rate plans, device inventory, usage patterns, and management platform performance.

A mobile audit reviews your current contracts, rate plans, device inventory, usage patterns, and management platform performance. We look for billing errors, unused lines, plan mismatches, and places to cut cost, then deliver a prioritized action plan with projected savings and timeline.

What are managed mobility services? Managed mobility services means outsourcing part or all of your enterprise mobile management to a specialist.

Managed mobility services means outsourcing part or all of your enterprise mobile management to a specialist. That can include carrier contract negotiation, wireless expense management, device procurement and staging, MDM platform selection, lifecycle tracking, and help desk support. The scope depends on what your internal IT team wants to keep and what makes more sense to hand off. Most organizations start with expense management and carrier optimization, then expand as they see the savings.

How do you help companies choose an MDM or enterprise mobility management platform? We evaluate MDM and enterprise mobility management platforms based on your device mix (iOS, Android, or both),

We evaluate MDM and enterprise mobility management platforms based on your device mix (iOS, Android, or both), your security requirements, your integration needs (Active Directory, SIEM, endpoint protection), and your budget. We are not resellers for any MDM vendor, so the evaluation is based on fit. If you already have a platform and want to know whether it is the right one, we can run a gap assessment against your current usage and requirements.

Can you manage mobile fleets across multiple carriers and locations? Multi-carrier, multi-location fleet management is where the complexity and savings both concentrate.

Yes. Multi-carrier, multi-location fleet management is where the complexity and the savings both concentrate. We consolidate billing across carriers, normalize rate plans across regions, track device inventory by location, and report on usage patterns that would be invisible if each site managed its own carrier relationship.

What is the difference between MDM and managed mobility services? MDM (mobile device management) is software: it enforces security policies, pushes configurations,

MDM (mobile device management) is software: it enforces security policies, pushes configurations, and can remotely wipe lost devices. Managed mobility services is the layer above: carrier negotiation, expense management, device procurement, lifecycle tracking, and ongoing optimization of your entire mobile environment. You need MDM for device security. You need managed mobility services when the operational overhead of managing carriers, contracts, and device fleets is pulling your IT team away from higher-value work. BitSherpa provides managed mobility services and helps you select the right MDM platform.

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