Brandon Hansen

I spent 25+ years in enterprise telecom and IT, including leadership roles at AT&T and Verizon. I worked inside the vendor ecosystem: the incentives, the sales processes, the contract structures. I founded BitSherpa because I saw vendor support decline while organizations were asked to manage more providers with less internal expertise. Now I use that background to help clients evaluate, negotiate, and manage their technology vendors independently.

A telecom broker typically represents a set of carriers and earns commissions based on which provider you choose. I work across 300+ providers, and the commission is the same regardless of which one you select. That removes the financial incentive to steer you toward any particular vendor. I also cover more than telecom: cloud, cybersecurity, AI readiness, contact center, and unified communications.

The work often looks like that. I sit between your internal team and your technology vendors, manage evaluations, negotiate contracts, and coordinate deployments. Some clients call it a virtual CIO; others treat it as vendor management consulting. The scope depends on what your team needs. If you have a CIO or IT director, I augment their vendor strategy. If you do not, I fill that gap.

Most clients are mid-market and enterprise organizations with 100 to 5,000+ employees across the Minneapolis metro and nationally. The common thread is that they spend enough on telecom, cloud, and IT services that independent vendor management pays for itself. I also work with organizations going through transitions: mergers, office consolidations, cloud migrations, or first-time IT buildouts where there is no internal telecom expertise.

With a conversation. We talk through what you are dealing with, whether that is a contract renewal, a vendor evaluation, a bill audit, or a broader technology strategy question. If there is a fit, I scope the work and give you a clear picture of what I will do, what it costs, and what you can expect. There is no pressure and no pitch. Most first calls are 30 minutes.

It depends on the engagement. For vendor procurement, contract negotiation, and bill auditing, I receive a commission from whichever provider you select, and the cost to you is the same as going direct. For advisory work like AI readiness assessments or technology strategy, the engagement is fee-based. Either way, I explain the cost structure before we start.